Last Thursday, Clutch published a report recognizing ClientFlo for their excellent performance as a leading PPC management firm in Canada. As a company, we are inspired by our history and surroundings, and always strive to produce work that is meaningful for our clients. That said, we are excited to announce that our efforts have led to this recognition alongside many other reputable firms!
Ratings and reviews have never played a stronger role in the buyer’s decision making process, and Clutch has managed to leverage this trend in order to improve the process for how businesses connect with services and solutions partner. Companies on Clutch range across many different segments, but they are all evaluated on the strength of their customer service, market presence, and work portfolio.
The companies that rank highly according to Clutch’s proprietary research methodology are featured in a Leaders Matrix—a visual summary that allows a user to efficiently identify a company that best fits their project and budget. ClientFlo is honored to be at the top of the list!
This would not have been possible without our clients whose insights show our dedication to the marketing craft! To read more reviews and learn more about our services, visit our Clutch profile.
As consumer trends evolve and the marketing industry diversifies, ClientFlo strives continuously to offer our customers a menu of services that meet the challenges of their specific business contexts. With Google always seeking to improve its algorithm, and the consumer re-thinking her position towards brands and various media platforms, shrewd marketing partners are a must. However, the path for finding the right marketing provider can be arduous. With such palpable potential, the industry attracts many new companies and continues to grow, making it all the more difficult to identify an agency that is capable of delivering on their promises. That said, in our effort to show prospective buyers, whether they be small businesses or a national brand, that our commitment to transparency and results is genuine, we have partnered with Clutch, a ratings and reviews site and market research firm based in Washington, D.C.
As part of their process, a company creates a profile on Clutch.co that they can curate, and add specific information relevant to a buyer. ClientFlo’s profile includes a brief summary of our business, information about the clients we service, specific service offerings, and a minimum project size. Clutch also organizes the crowded marketplace via a Leaders Matrix, a visual summary of the companies that excel across their directory, and therefore ‘lead’ a specific segment. ClientFlo, among other PPC companies, have been evaluated on the quality of previous work, the caliber of clients, as well as market presence.
Thus, instead of searching google, and hoping that the first few results will be adequate, Clutch guides the buyer in their search by evaluating and ranking companies based on a transparent set of criteria. Another essential aspect of their process, and one the buyer is likely to find most helpful, are the client reviews published to each profile. A client is directly interviewed by an analyst, and encouraged to speak honestly about their work with a company. The final insights include details about project management and cost, as well as impact of the work on the client’s business. Unlike a short testimonial, the comprehensive reviews provide a buyer with a real window into what they can expect from working with a particular agency. In this light, ClientFlo is grateful to have this opportunity to highlight our strengths and also to develop a better understanding of areas we can improve.
In our collaboration with a plumbing company that sought to increase their organic leads, ClientFlo delivered a PPC strategy, and also updated their website, adding unique graphics and content. Aside from being excited by the results — his calls increased from 50 to 300-400 unique calls/month—the owner was impressed by the level of service all around. Specifically, he noted:
“They take care of you, and their service is great. They are happy to know that I am succeeding…People are recognizing me, and that is important.”
While PPC is primarily a data driven service, ClientFlo doesn’t lose side of the fact that a successful outcome can only be as good as the level of communication and interpersonal skills that guide the partnership. In this way, having a presence on Clutch allows us to highlight not only our services and level of impact, but also this important, though somewhat less obvious aspect of our business. To learn more about the values that we uphold and have the potential to lead your business to success, visit http://www.clientflo.com/contact/
There are 3 types of customers that visit your website.
The first 2 customers may need to call around, talk to someone, get more information. But the 3rd customer is ready to take action, and if they cannot book themselves an appointment, consultation or the service online, you’re leaving money on the table!
…You’re really going to hassle that customer to call your business and speak to someone?
…What if the call is missed?
…What if they’re at work, or they’re busy and can’t call?
…Or simply just don’t want to speak to someone, especially because they already know what they want. You risk them booking online with your competitor!
…And your existing customers? Give them the gift of not wasting their time, by having them book future appointments/consultations/service online on your website.
Your website doesn’t have the ability to taking online bookings? Well…….
Step 1: Let Your Customers Choose A Service, Date/Time
Step 2: You Approve/Decline or Request Another Date/Time (OPTIONAL)
Step 3: Customer Receives Reminder About The Appointment Beforehand
Step 4: Manage All Your Online Bookings in One Place
>Your business wastes less time on the phone
>You save your type #3 customers a lot of hassle (or save them from going to a competitor)
IT’S A WIN-WIN. So what are you waiting for? Click the link below and let us setup online booking for your business today:
Here at ClientFlo we have the privilege of working with hundreds of clients across SEVERAL different industries. As a result, we have a wealth of data that can provide enhanced marketing insight when it comes to spend and performance metrics.
We decided to publish the data to the public.
What does “CPL” in “CPL Report” stand for or mean?
Well let me start of by stating that ClientFlo is a performance marketing agency. There are tons of digital marketing agencies out there that like to show off their creativeness or brag about awards they’ve won. At ClientFlo there is only 1 thing we care about: results for our clients.
CPL stands for Cost per Lead. It’s a simple metric that is derived from dividing total ad spend by the number of leads it produced. We believe that this metric is by far the most telling measure of how effective your marketing is. Thus, “The CPL Report”, stems from our agency’s DNA of being ultra performance-driven.
Please see below for the aforementioned data as well as an explanation for each metric. The data is based on performance over the 2016 calendar year, meaning the metrics seen below is what the average individual client in each of the stated industries experienced in 2016.
|Industry||Impressions||Clicks||CTR||Cost||Cost per Click||Leads||Conversion Rate||Cost per Lead|
Impressions – The number of times the clients ad appeared on the internet. This could include search results page, display network or video play.
Clicks – The number of times a viewer actually clicked on the ad.
CTR (Clickthrough Rate) – The division of Clicks / Impressions, it’s a measure of how effective your ad copy or targeting is.
Cost – The total amount of ad spend the client has paid.
Cost per Click – The amount of ad spend paid every time someone clicks on a client’s ad.
Leads – The number of inquiries from new customers (phone & email) as a result of the marketing campaigns.
Conversion Rate – The division of Leads / Clicks, it’s a measure of how effective your landing page is. After someone clicks on a clients ad and lands on their page, how many of them are taking action?
Cost per Lead – The division of Cost / Leads, this holy grail of performance metrics. It details how much clients are paying for each new customer to contact their business and inquire about their service.
We are in the process of developing a regular series for “The CPL Report” where we will publish marketing data either monthly or quarterly along with insightful commentary and analysis for small business owners as well as fellow digital marketers.
There are thousands of ad targeting parameters and dozens of different ad formats we can use to target audiences on Facebook. But it requires a targeted Facebook marketing strategy to reach motivated and very specific segments. Targeted ads not only improve conversion rates but also allow us to discover audiences that are most likely to become Facebook fans. Although Facebook advertising is extensive and complicated, it can also prove to be cost-effective and efficient. Facebook’s targeting options are so extensive that we can even target a group of 10-20 people. Here are some powerful tips that can help effectively target profiles on Facebook.
Life-event based targeting allows us to target people experiencing different life events. Nothing comes close to Facebook when it’s about targeting people based on their major life events as it covers almost every conceivable life event because people normally post these events in their timelines. Life-event targeting is unique in a sense that it allows targeting audience at specific intervals of time. For example, jewelry businesses would be interested in people who are about to get engaged, married or celebrating their anniversary. Similarly, a funeral home would target people who are terminally ill, planning a funeral or lost their loved one.
Facebook gives advertisers the power to reach audiences beyond their CRM databases, allowing them to target highly specific segments through different buying behaviors. FB also shows the number of profiles we can target in each purchasing behavior subcategory like food and drink, health and beauty, clothing and more. We can further drill down into behavior types within each general category. The options here are virtually limitless and bound only by our imagination.
Facebook’s Custom Audiences feature allows connecting with existing contacts and also works well the other way around. Campaign efficiency can be increased by excluding existing customers from a campaign e.g. if a company is offering a free trial of the software, there is no point on wasting clicks by showing ads to existing and loyal customers. Custom Audiences can be created using some available tools, including uploading email, phone number and Facebook id list of customers or based on site visitors and app activity. After a list is uploaded, we can then specifically target or exclude the whole list or even target or exclude subsets of the uploaded list. Other targeting parameters can also be applied to the custom audience, which makes it a particularly powerful tool to target the right audience.
Custom Audiences is also very useful and powerful when you want to target your existing customers. For example, you can target customers who earn a particular salary, work in a particular industry, live in a particular area and have specific buying preferences. This allows serving more targeted and personalized ads.
Layered targeting allows advertisers to target extremely specific profiles using combinations of factors such as age, location, income and much more. This strategy works best if you want to target a limited and very specific group of people or even a couple of people. Using layered targeting, your ads can be tailored to address specific needs of specific people. Most commonly used variables include demographics, interests, and behaviors.
Demographics covers factors including employment status, education level, the field of study, ethnic affinity, income level, household and lifestyle status and more. The interests section includes preferred technology, food and drink, entertainment, hobbies and activities, fashion and shopping, sports and outdoors, family and relationships and business and industry. Behaviors-based targeting allows reaching people based on their intents and purchase behaviors.
Lookalike Audiences is a great way to target potential customers even if you don’t have an email or phone list, by mirroring the Facebook fan base. This allows expanding beyond reach, while still targeting very specific profiles by creating audiences that mimic your audience. You can expand or contract your target audience once you have selected the type of audience to replicate. Lookalike Audiences feature works even better if you already have an email and phone list and helps expand and mirror existing base. Facebook makes it very easy to find the top 1% of users with similar preferences using this feature.
The first step in any advertising campaign involves understanding your target audience and knowing their exact needs. Creating personas for ideal customers and answering questions like who they are, what they do, what their expectations are, where they live, what language they speak, what are their interests and hobbies and so on helps you identify specific profiles and target them more effectively. Although many advertisers think Facebook is not a good place to advertise, if done properly using a ton of targeting combinations and options, it can prove to be very effective.
However, it takes time and effort to research and try different methods to find out which one works best for your business. Depending on your business objectives, you can use one or more targeting options to limit or expand your audience. If you are on a tight advertising budget, you can focus only on a very specific group of people using layered targeting. Similarly, lookalike audiences work well for those wanting to expand their existing base.
Whether you’ve just launched your new AdWords account yourself…or you’ve hired an agency like us. You are probably very eager to see new business driven to your website or maybe you’re an agency or just trying AdWords for a friends business. Whatever the situation is, once you’ve set your campaign to go live many people are driven by the same impulse — to Google our own ads.
Many people start to panic, and worry if their ads are showing for keywords. Are they above or below the competition? Analytics…and metrics are fantastic, but they can pale in comparison to the feeling of seeing your ads on the page, proudly positioned within the top 3 or 4 spots, opening the doors to new potential customers you are waiting for.
Where do we start, there are a number of reasons with Googling your own ads. Perhaps the first problem is that just because you can see your ads when you search for them, doesn’t actually tell you the health of your campaign, and can actually harm your campaigns longevity.
Are you even searching the right things? Some ads are targeted towards specific locations by miles, cities, or even demographics chances are you may not simply be one of the targeted few. For example, if your ads are targeted towards mobile users in Mississauga, ON and you decide to check on your ads when you get home in Milton, ON on your home desktop well changes are it is very unlikely to trigger your ad.
Maybe Google doesn’t like you. Google may have simply chosen, to show you a different ad for that particular search.
There are hundreds of competitors on AdWords bidding for the same keywords. If Google estimates that historically you only have enough budget to compete against everyone else than 50% of the searches on that particular keyword that day, it may only show your keywords 50% of the time. If you happen to be in the segment of searches that don’t see it than it will appear to you that the ad isn’t running, even though everything is fine on the back end.
Continuously Googling your own ads may just annoy Google, and ban your IP from showing them to you.
That’s right! Ads are a tailored experience to each user, so Google may not know these ads are yours specifically. However, if the algorithm thinks that you personally aren’t interested in the Ad, or maybe you’ve seen it enough times Google will stop showing them to you entirely.
Googling, your own ads may be wasting your budget.
Even if you decide to just quickly check. Every time someone searches a topic on Google, it holds an ad auction and attempts to show the most profitable and highest quality of ads. The deciding factor of whether or not your ads show up is a matter of how attractive it is to the people searching — how likely are searchers to click on your ad, and how much are you willing to pay? If you have a high quality score compared to your competition, Google will show your ads even if you’re not necessarily bidding as much. Conversely, if you have a low quality score for a keyword you’ll need to make up the difference by increasing your bid per click.
….To conclude, every time you view your ads and don’t click on them, you are essentially decreasing your attractiveness to Google and increasing the cost per click necessary to keep your position.
Have you ever worked with a company and had to speak with an “Account Manager” before?
Most marketing companies have an “Account Manager” and a “Technical Manager”, you probably never knew about the 2nd guy, he’s not supposed to speak to clients but guess what?
THIS IS THE GUY YOU WANT TO SPEAK WITH
…why? The technical manager is the actual expert in control of your advertising campaign. He is the one that has the most knowledge on what’s going on with your marketing and may have ideas/suggestions to improve performance.
And what does the account manager do? He’s just a sales guy, he’s there to schmooz you, pretend like he knows what’s going on and make you feel like everything is alright. It’s a chain of broken telephone like:
YOU: “I want change X” > Account Manager: “Please make change Y” > Technical Manager: “Ok sure, but Z would make more sense…”
That’s NOT how we operate at ClientFlo. Here are the 3 individuals that are responsible for managing your campaign:
You can speak directly with me, or, Christian or Rajiv, doesn’t matter, point is we’ll all be equally knowledgeable with your campaign AND work with you as a cohesive TEAM to deliver you results. Rather than the reactionary model above, we take a proactive approach like:
ClientFlo: “We think doing XYZ makes sense, as it would increase performance” > YOU: “wow, fantastic, let’s do it!” > DONE
With a successful track record of RAPIDLY growing businesses through digital marketing…imagine having these 3 ROCKSTAR digital marketers on your team, promoting Your Company!
Well, guess what? You can make it a reality today by clicking the link below, filling out a quick 3-minute survey and booking a date/time to speak with 1 of us.
P.S. In recent years, Account Managers have disguised themselves with titles like “Consultant”, “Analyst” and “Business Development Rep”.
So let’s say you are a Paralegal in Toronto and want to market yourself using Google Adwords. You service clients in and around the GTA/York Region (Etobicoke, Woodbridge, Vaughan, North York, Scarborough, Richmond Hill, Markham).
The first step is selecting the appropriate keywords. The keyword “paralegal” would be the first and most logical one right?
This is the MOST COMMON pitfall I see local business owners make. If someone goes to Google and simply searches “paralegal”, or whatever your local business may be, the user could be searching for a NUMBER of things such as
The list goes on and on and bottom line is you do NOT know what their intent is. You’re probably now wondering, “okay…so what’s a better keyword?” Well, for starters “paralegal Toronto”. Why is this such a better keyword? Adding a city to your keyword also adds HIGH MONETARY INTENT…aka potential clients, ready to buy from you with cash in their hand!! If someone is going to Google and searches “paralegal Toronto” or “paralegal Markham” or “paralegal North York”, 9 times out of 10 they are looking to hire a paralegal that services the area specified.
I want you to take a look at the time and money you are currently spending to grow your business. Ask yourself…are you throwing mud at the wall and hoping it will stick? Or are you targeting potential clients ready to buy your services with cash in their hands?
If you’re not sure of the answer, don’t sweat it, I have some good news for you BUT I warn you not to go any further if you are not serious about growing your business. I’m not talking about the odd new client here or there, I am talking about aggressive growth; doubling even tripling your monthly volumes. Cool?
The first thing I need to know is: Are you currently marketing your business online?
If Yes –> Let me take a look at your campaign, 100% FREE, I can show you where you can reduce costs, improve your performance and get more out of your marketing
If No –> Let me build a custom marketing plan for your business 100% FREE, where I can detail to you how we can grow it as quick as possible in a few short months
All I need you to do is:
Simply, a citation is anytime your business is mentioned on the web, whether a link is attached or not. There are many different ways your business can be mentioned; some examples of citations are noted below:
A few citations are automatically created by directories looking to increase their listings. These directories will not always give you a complete citation. When you enter your business we recommend entering a complete citation. We have defined a complete citation for your reference.
Complete citation includes your company name, address, and phone number. Any citation lacking one of those 3 pieces of information is an incomplete citation.
How Will Citations Increase My Revenue?
When it comes to local search rankings, citations are a key factor. Getting ranked on the top of the first page of Google leads to more exposures, which leads to more people landing on your website, more phone calls, more consultations/estimates, more paying clients.
Think of the directories that most people frequent, business listing sites like yellowpages.com, yelp.com, goldbook.com, etc. These are known as structured citations.
Any mention of your business on the web is considered a citation, unstructured citations can be found on blogs, newspaper sites, event listings, government websites. The more traffic the sites have that mention you, the more reputable it will be when a search engine considers who should be ranking first. For example, getting a mention on The Globe And Mail website is significant because they have a massive readership base, this will in turn benefit your ranking significantly! Therefore, you can see how these unstructured citations can be extremely valuable to your local search rankings.
Where To Find Both Structured And Unstructured Citations?
The structured citations are the most apparent and if you haven’t claimed the free listing you should do so NOW! The thing that will get you ahead of your competitors is finding and getting your business listed on the unstructured citations. This can be tricky but if you have a good network of websites, blogs, directories, or know people that do you should engage them to mention your business. Request for a complete citation (business name, address, & phone number) but any type of citation (complete or incomplete) will help.
Not All Citations Are Created Equal
The old saying “quality over quantity” holds true for citations. There is a huge spectrum between high quality citations and spammy citations (which can have a negative effect on your ranking). Reference back to the example under unstructured citations, a mention in The Globe And Mail is much more valuable than a mention on a blog who has 3 viewers or even worse a spammy directory which was created simply for link building, albeit low quality link building.
If you have any questions about citations or how to get your business on the front page of any search engine feel free to reach out to any one of our certified consultants – 1-888-986-7475.Subscribe!
Last Thursday, Clutch published a report recognizing ClientFlo for their excellent performance as a leading PPC management firm in Canada. As a company, we are inspired by our history and surroundings, and always strive [...]
As consumer trends evolve and the marketing industry diversifies, ClientFlo strives continuously to offer our customers a menu of services that meet the challenges of their specific business contexts. With Google always [...]
There are 3 types of customers that visit your website. 1. Customers who are just browsing (not looking to take any action) 2. Customers who are interested, but have questions (need to speak to someone first) 3. Customer[...]
Here at ClientFlo we have the privilege of working with hundreds of clients across SEVERAL different industries. As a result, we have a wealth of data that can provide enhanced marketing insight when it comes to spend an[...]
There are thousands of ad targeting parameters and dozens of different ad formats we can use to target audiences on Facebook. But it requires a targeted Facebook marketing strategy to reach motivated and very specific se[...]
Whether you’ve just launched your new AdWords account yourself…or you’ve hired an agency like us. You are probably very eager to see new business driven to your website or maybe you’re an agency[...]
Have you ever worked with a company and had to speak with an “Account Manager” before? Most marketing companies have an “Account Manager” and a “Technical Manager”, you probably never knew about the 2nd guy, [...]
So let’s say you are a Paralegal in Toronto and want to market yourself using Google Adwords. You service clients in and around the GTA/York Region (Etobicoke, Woodbridge, Vaughan, North York, Scarborough, Richmond Hil[...]
Why Your Business Can Benefit From Citations Simply, a citation is anytime your business is mentioned on the web, whether a link is attached or not. There are many different ways your business can be mentioned; some exa[...]